FAQ
Good to know before you pack.
Everything guests usually ask us, in one place. Still unsure? WhatsApp is the fastest way to get a real answer.
How do I book a room?
Use the availability calendar on this website or message us on WhatsApp. We confirm availability and the rate, then hold the room for you. Payment is in cash in US dollars when you arrive — there is no online payment and no booking fee.
What time is check-in and check-out?
Check-in is from 2:00 pm and check-out is by 12:00 pm. Self check-in is available: message us before you arrive and we will send the instructions so you can settle in without stress.
How far is the beach?
El Palmarcito beach is a five-minute walk down the road. The beach has restaurants, surf instructors and a quiet stretch of black sand. El Tunco is about ten minutes by car, El Sunzal and La Bocana about fifteen, and El Zonte about twenty-five.
Is there Wi-Fi?
Yes, free Wi-Fi is available in the rooms and common areas, and there is a dedicated workspace. It is good enough for calls and remote work. If a storm knocks it out, we will tell you honestly and help however we can.
Do you accept cards?
Cash is easiest for now. Prices are in US dollars, the currency used in El Salvador. Message us before you arrive if you need to arrange something different.
Can we use the pool?
Yes — the shared pool is open to guests all year. Please shower off sand and sweat before getting in, and do not bring food, drinks or glass into the pool area. Children must be supervised, as the pool does not have a gate or lifeguard.
Are pets allowed?
Yes, pets are welcome with a maximum of two per booking. Message us before you book so we can make sure the room works for your pet.
Is the hostel good for families?
Yes. Room 1 sleeps four across two queen beds, and Rooms 3 and 4 sleep three with a queen bed and a single bed each. Room 2 is a double for one or two guests. A crib is available. The garden is fenced, but the pool is ungated, so children need supervision.
Still have a question?
Send us a message — we are happy to help you plan.
+1 319 389 1250 · hostaltiareyna@gmail.com
Your room is waiting
Book direct. No fees, no fuss.
Tell us your dates and we will confirm availability and the rate on WhatsApp. No online payment, no booking fees — just a conversation.